Shipping & Returns
Please allow 1-2 business days for processing on all online orders. We ship via Xpresspost from Canada Post which includes $100.00 insurance and tracking. All shipping rates are listed in Canadian dollars and we only ship within Canada at this time.
Ground — $10 flat rate
Local (Courtenay, British Columbia): next business day
Regional (within British Columbia): 1-2 business days
National (within Canada): up to 5 business days
Free Shipping on orders over $150.00
Easy Returns & Exchanges
In Store Purchases
7 day money back or up to 14 days for store credit. Sale items are credit only. Absolutely no returns on intimates, earrings and FINAL SALE clearance items. All returns must be in original condition. They must not have been worn or laundered with tags still attached. Original receipt ins required.
We will consider returns for full refund or exchange by contacting us within 5 days of receiving your package via email at firstname.lastname@example.org. Absolutely no returns on SALE ITEMS OVER 25% OFF, intimates or earrings. All returns must be in original condition. Items must not have been worn or laundered and with tags still attached. Original receipt is required. Returned item must be shipped within 5 days of contacting us via email.
Items returned without contacting us or not shipped within time frame described above will not be issued a refund.
Customers are responsible for return shipping costs which are not refundable. We recommend insurance and tracking when sending items to our store. Cherry Wine Fashions is not responsible for lost or stolen items.